Amor bracelet

Why isn't my order shipped immediately upon payment?

With a socially conscious vision and an unwavering commitment to sustainability, we encourage our community of creatives and designers not to overproduce and operate on a made-to-order basis. In light of that, we hope you'd be patient with your order and allow extra time for our creators to craft the jewelry that will stand the test of time.

Founded by Portuguese-born, London-based Matilde Faria Mourinho Felix, MATILDE is a woman-led brand, created for women. Taking inspiration from Matilde’s home country of Portugal and fusing it with her love of nature, astronomy, and mythology, each organic form embraces a perfectly imperfect aesthetic and is made using 100% recycled gold and lab-grown diamonds.

Metal: 14k recycled yellow gold

Style: Pendant bracelets

Chain length: 193mm

Leading gemstone: White round-cut lab-grown diamonds

Gemstone quantity: 12

Total carat weight: 0.345ct

Cut: Brilliant

Clarity: VS

Color: D-F

Handcrafted in Turkey

P1000707000609

What is The Future Rocks warranty?

Jewelry purchased from The Future Rocks starting from 16th June, 2023 is warranted against any manufacturing defect for a period of 2 years from the date of purchase. For detailed information and warranty conditions, please view terms and conditions here.

What should I do in the event that my 2-year warranty expires

Upon expiration of the Warranty Period, any services or repairs will be subject to a service charge.

Under what condition can I repair my purchase from The Future Rocks?

If a jewelry piece is returned during the Warranty Period, any defect resulting from a manufacturing defect will be repaired (if feasible) or replaced free of component (excluding diamonds) and labor charges at TFR's sole discretion.

The Warranty only covers manufacturing defects, but not defects and damages resulting from misuse or negligence, or from accident.

How do I process my warranty claim? 

You must send a warranty claim to contact@thefuturerocks.com, including proof of purchase or order number, and photos of the broken piece. Do note you are responsible for the shipping cost of returning the jewelry piece to us. Shipment should be sent with a trackable shipping method and carrier. We also advise you to insure the shipment to prevent any unfortunate event during shipment. 

Why isn't my order shipped immediately upon payment?

With a socially conscious vision and an unwavering commitment to sustainability, we encourage our community of creatives and designers not to overproduce and operate on a made-to-order basis. In light of that, we hope you'd be patient with your order and allow extra time for our creators to craft the jewelry that will stand the test of time.